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      UserTesting

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      UserTesting reviews

      Absolute mess post merger - IT Support UserTesting Employee Review

      2.0
      Mar 19, 2024
      It support
      Recommend
      CEO approval
      Business outlook

      Pros

      Good hardware handed out to use during employment Having your birthday off as a holiday should be standard

      Cons

      3 rounds of layoffs in a year, closing an entire office, refusing to adjust salaries for what is now going on a year after the merger when people have been doing work the entire time.

      Explore other reviews about UserTesting

      5.0
      May 5, 2026
      Software tester
      Recommend
      CEO approval
      Business outlook

      Pros

      Really easy to get paid and find gigs

      Cons

      Screeners can be tough sometimes

      4.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

      Cons

      -- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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