No return for work I put in. - Anonymous employee UserTesting Employee Review

2.0
Jan 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enjoyed most all my closer co workers and collaboration. Also built great relationships. Flexible PTO (for salary employees only).

Cons

After being laid off in a recent round, didn't get my promised help to find a new job until 3 MONTHS after. Leadership isn't transparent and little to no room for growth. they would rather hire someone from outside than within for new positions. Watched people leave my whole time there and should of took that as a sign to leave as well.

Explore other reviews about UserTesting

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Really easy to get paid and find gigs

Cons

Screeners can be tough sometimes

4.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New leadership team that cares about people and creating a positive winning environment There is an opportunity to learn new things including AI to contribute to positive impact. Human insight will be increasingly more important as we move to an AI influenced world.

Cons

There are small pockets of people who have unrealistic expectations about who should fix problems or issues. We all own our culture and it is not going to be “like it used to be.” There is a lot of change in SaaS companies as a whole. We are not immune. I am hopeful because we have smart leaders who care about the people, not just the company or their own interests.

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