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User Friendly Media

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Don't. Just Don't. - Anonymous employee User Friendly Media Employee Review

1.0
Jul 3, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I got to be great friends with my clients and most of the fellow sales people that were there before me and those that left, and we have still remained friends.

Cons

Management is horrible. They have been in this industry for WAY too long and need to come to terms with the idea that the Phone Book is useless. Older people still use it, but as they fade away, so will the books. Managers don't even know how to use or sell the digital products. When a sales rep is more knowledgable than they are, the sales rep gets insulted. Which brings me to that... Sales people are constantly belittled, made fun of, and even yelled at in front of everyone. It's embarassing to sit there in front of your peers being yelled at and compared to. It's also embarassing to sit there while another good sales rep is being made fun of (even to the point of crying) in front of you. Monday morning meetings always made me ill. Sunday nights I could never sleep and knowing I had to be in that meeting on Monday mornings made me litterally throw up. The PAY is not worth being treated this way. The JOB is not worth being treated this way. The number one reason in the world that good employess leave a business is because of bad managers. They will follow you around all day and spy on you. They will call clients just to make sure you went there. This is a low paying job to begin with. If a rep wants to sit home all day they will starve. So managers need to trust employess and put more time and effort into being GOOD managers instead of harrassing and bullying sales reps. Managers take all of the good accounts and hand out small accounts that they know are in collections or are out of buisness and hand those to reps to handle. I could go on and on and on about why this is not a good atmosphere to work in. In fact, it's the worst job experience I've ever had and leaving that place was like ending an abusive marriage. Reasons I left: Bad... HORRIBLE managers Small accounts and accounts taken away from reps with each book and assigned to new reps The Phone book is dying. I can't even give this a one star rating. It doesn't deserve that.

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User Friendly Media Response
7y
We appreciate the time you took for this review and genuinely strive to cultivate a growth mindset throughout our offices. If you’d like you can email feedback@userfriendlymedia.com and we can address your concerns directly.

Explore other reviews about User Friendly Media

5.0
May 14, 2024
Recommend
CEO approval
Business outlook

Pros

Great 401K Plan, Good employee healthcare program. Very intelligent group of employees.

Cons

Small office, but very cozy.

2.0
May 10, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pros are minimal. However, it was nice to be away from a very hostile office environment 4 out of 5 days.

Cons

VERY high turnover rate...for a reason. You are pushing dead media-- phone book ads. They do not utilize technology in any way, everything is old school. Just all around inefficient and unorganized. The products are all lacking, in comparison to competitors. I cannot stress enough how poor the management was in the office I worked in. Very unprofessional. If you enjoy passive aggressive comments, lying, and daily interrogations, this is the place for you. It seems they were completely money motivated and did not care about the true success of the reps. Also, very poor training was provided. Pay was low, no compensation for the many miles put on your vehicle, no extra payment for using your own cellular phone. I would not recommend this job.

2
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