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      Cross-functional exposure hindered by micromanagement and pressure - Senior Underwriter Upgrade Employee Review

      2.0
      Jun 11, 2026
      Senior underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Cross-functional exposure You regularly work with Sales, Operations, Compliance, Fraud, and Risk teams.

      Cons

      Micromanagement, High pressure environment, Work doesn't feel meaningful anymore

      Explore other reviews about Upgrade

      5.0
      Jun 8, 2026
      Collections specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great amenities like snacks and stuff

      Cons

      Collections is a soul crushing job

      1.0
      May 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Internal growth opportunities (initially) and a strong focus on engagement

      Cons

      Senior leaders lack transparency. They have been running the business like it’s Disneyland for years and now they’re cleaning house. Laying off hard working and high performing people based on politics and who they like. On top of that, they keep saying there are no layoffs happening. Just lying through their teeth.

      1
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