Great company with as much focus towards employees as their customers. - IT Department Unum Employee Review

5.0
Feb 9, 2010
Recommend
CEO approval
Business outlook

Pros

Excellent benefits package right off the bat when you're hired on - you get roughly 20 days of paid time off (PTO) plus a week's worth of company holidays. Competitive health-care package. Pay is decent enough in IT for the area along with company bonuses handed out yearly according to profit/employee performance. Unum seeks to identify and encourage employee dedication and rewards with promotions. Chattanooga campus is very self-contained so there is little need to rush off in a hurry at lunchtime as there is an excellent cafeteria, credit union, walking track, and outdoor garden for break times. Mid-level management are usually very personable and approachable and treat everyone as adults without micro-managing. Great effort is spent on making the work environment as enjoyable as possible without distracting from the work itself.

Cons

Depending on the department you work in - daily schedule and leeway in how you manage your time at work can differ greatly. For example, the customer service call center takes inbound calls from insurance customers so the employees there are tied to the phones and monitored. If they are off the phones for 5 minutes, to answer a personal cell phone call for instance, management may come around and inquire. This is in start contrast to other departments, whose employees may only see their manager once a week at a staff meeting. That being said, Unum call-center employees are working at one of the best call centers in the area due to the month vacation time and good pay.

Explore other reviews about Unum

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
4.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Strong work-life balance, supportive leadership, and a collaborative culture that feels more people-focused than many large corporations. Hybrid flexibility, solid benefits, and long-term stability make it a great place to build a career. There are also good opportunities for internal growth and cross-functional experience.

Cons

Decision-making can sometimes move slowly due to layers of process and approvals. Compensation may not always be as competitive as larger tech-focused companies, and organizational changes or transformation initiatives can occasionally create ambiguity or shifting priorities. Like many large enterprises, bureaucracy can at times impact speed and innovation.

See reviews by: Helpful|Rating|Date|All