Psychologically Unsafe Work Environment - Eligibility Specialist Unum Employee Review

1.0
Aug 4, 2020
Recommend
CEO approval
Business outlook

Pros

Decent benefits, opportunities for advancement.

Cons

This is not a good place to work for anyone who deals with mental illness or has a learning disability like ADHD. I have ADHD and was miserable there. I was very upfront about this with my onboarding manager and mentor, but they were not supportive. I struggled with the training and was put on a documented feedback plan (translation: I was put on probation) in order to “get some extra help.” I was also told that my performance was “unacceptable” even though they were aware that I have a legitimate medical condition. I agreed with their decision to put me on the plan, but the way they went about it was demoralizing and filled with mixed-messages. The onboarding manager said the plan was to get me some extra help, but then she lectured me for needing that help. The whole situation was upsetting and made me afraid to speak up and ask questions. My mentor was also terrible and treated me like an idiot for not picking things up as quickly as everyone else. She encouraged me to ask more questions, but when I did she would get visibly frustrated with me in front of everyone and talk down to me like I was stupid. I am 100% certain I could have done this job, but I didn’t want to stick around a place where employees are ridiculed for asking questions or needing some extra help. I quit after the training was over and I don’t regret it.

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5.0
May 4, 2026
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Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
4.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Strong work-life balance, supportive leadership, and a collaborative culture that feels more people-focused than many large corporations. Hybrid flexibility, solid benefits, and long-term stability make it a great place to build a career. There are also good opportunities for internal growth and cross-functional experience.

Cons

Decision-making can sometimes move slowly due to layers of process and approvals. Compensation may not always be as competitive as larger tech-focused companies, and organizational changes or transformation initiatives can occasionally create ambiguity or shifting priorities. Like many large enterprises, bureaucracy can at times impact speed and innovation.

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