"Nice" company but not a great IT department - Anonymous Employee Unum Employee Review

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Stunning building and grounds, canteen on site.

Cons

Very old technology with no plan to modernise. No actionable IT or data strategy. Toxic mgmt culture in some areas of IT. Even insignificant decisions and sign offs have to go to C-suite as zero delegation or accountability below this level. IT department is poorly managed. No IT processes, no change comms, everything is verbal, so it all depends who you talk to! IT delivery is excruciatingly slow and no-one seems to notice. The Change team and PMO are highly dysfunctional. They lack the capability to oversee IT change and are only comfortable with non‑technical change.

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5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

1
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