Poor leadership - Anonymous employee Unmind Employee Review

1.0
Feb 24, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great peers to work and share your frustrations with

Cons

- Leadership are quick to point fingers at teams and individuals asking why they aren’t delivering more quickly , yet fail to take any accountability. Ironically , this has negatively impacted my mental health, as well as many of my colleagues - Trust in leadership is at a real low yet nothing is being done to address this. The results from our last health survey showed that a lot of teams were struggling , whilst leadership are thriving -why aren’t we proactively addressing this ? - lots of 0% pay rises irrespective of performance. The performance review process is lengthy and time consuming and felt like lip service as managers had already decided who was getting what -Another round of redundancies and it has not been handled well - the CTO is robotic in the way the news has been delivered and made a few serious blunders in this process. Again, this has led to another drop in trust. - no progression opportunities

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Unmind Response
3y
Hello, we appreciate you sharing your feedback about your experience at Unmind. There's certainly some constructive advice here for us to reflect on, particularly your perception of leadership and the need for better accountability and how this has impacted your wellbeing. Despite a challenging economic environment for many scale-ups, we continue to develop and invest in our teams. We've also launched a new tool to promote continuous and objective progression at Unmind. We'll certainly look to see how we can make performance reviews more streamlined as we know how valuable these can be for team members.

Explore other reviews about Unmind

5.0
Jun 3, 2024
Recommend
CEO approval
Business outlook

Pros

Psychologically Safe, mentally healthy, and high performing culture. We work hard, but it is never at the detriment of our mental health. Amazing product, even better team. Leaders who truly care. Comp & Bens are top notch

Cons

Not many to note. Some typical growing pains of a 8 yr old company in such a massive market.

2.0
Jan 7, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good pay - good benefits - Gain lots of experience - Kind CEO - Mission

Cons

I didn’t want to write this review, not wanting to say anything negative and move on. But, after HR ignoring my requests to provide info for unemployment for weeks, I’ve become very frustrated. Job: If you are looking to start your career in a revenue facing entry level position, be wary. The revenue goals are aggressive to say the least which is understandable for a high growth start up, but the company is not equipped for an entry level position. Your goals are lofty and you aren’t supplied the correct resources to succeed. Management is disorganized and goals are consistently changing, leaving others confused and frustrated. If you are highly experienced with connections, you may have a better time. In fact, one of the seniors of the company told me flat out “Many people come in mission driven, but not many make it”. Culture: As a mental health company, they boast an inclusive, supportive culture, but it depends. You’ll need to fit into a very specific demographic to be included, and if not, you may be as uncomfortable as I was. The culture is undermined by the cut throat revenue generation. Any revenue generation role is stressful for sure, but their high turnover cut throat policy does not align with the flowery, positive mental health veil they preach. If you agree with the mission and are passionate, I wish you luck, but the entire experience left a rotten taste in my mouth.

3
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Unmind Response
2y
Thank you for taking the time to share your feedback on your experience at Unmind. We appreciate your honesty and want to address your concerns. Firstly, we are pleased to hear that you found our compensation, benefits, and overall mission to be positive aspects of your time with us as well as the considerable experience you gained during your tenure. However, we are genuinely sorry to hear about the challenges you have addressed and thank you for sharing them. Over the festive period we invited the company to switch off to recharge and this may have impacted on the timelines of the response from our People team. Our mission is absolutely central to the work we do and as a start up in the B2B space, we fully recognise this also means ambitious goals, a fast paced environment and lots of change. We are committed to supporting our teams to do their best work and creating an inclusive environment, so we would very much appreciate the opportunity to discuss your concerns further and gain additional insights. Please feel free to reach out to: Peopleteam@unmind.com Once again, thank you for your feedback, and we wish you the best in your future endeavours.
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