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Uniphore Software Systems

Engaged employer

No mercy company - Sales Business Development Support Uniphore Software Systems Employee Review

1.0
May 20, 2023
Recommend
CEO approval
Business outlook

Pros

After the acquisition of Red Box, Uniphore restructured and make all of us redundancy.

Cons

They did not considered the business in Asia Pacific and all of us in Hong Kong was laid off after the organization restructure, they did not consider the long-term business for Greater China and all the existing customer feeling. Even as a Sales person, we felt concern about retaining our customers. Even as a support person, we felt the company do not show mercy and immediately terminated us without considering the customer point of support. Overall, the company just decided to lay people off without considering a stronger and more sounding plan for Asia.

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Uniphore Software Systems Response
3y
Thank you for taking the time to comment on your experience with us. We value all our team members and are working to deliver the best possible experience for all of Uniphore's global employees. We are working to support our business needs, our employee’s needs and our customer’s needs and recognize that some individuals have been impacted by our decisions to focus our resources on other markets. We hope that our paths will cross in the future, and in the meantime, if you would like to reach out to us at WeAreListening@Uniphore.com, we welcome an open dialog to learn more about what we can do better.

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Pros

Culture, People, Value Prop, Solution/Product, Focus, a Bold and Ambitious Vision, Opportunity, Growth

Cons

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Cons

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