Pros
I genuinely enjoyed some of my time at UNIDAYS, there are some exceptionally talented young people at the front of the business who are doing some really interesting, creative things and essentially keeping the company going. The failure of the leadership team to recognise or reward these people will be their downfall. The constant employee turnover simply cannot be sustainable for a business that needs to grow and mature - they lose as many people as the hire and some recruiters are now refusing to send candidates due their reputation. I really would pay attention to the negative reviews on here, they're all 100% accurate. That's not to say UNIDAYS isn't a good place for some people, if you're so inclined to that way of working and culture you can potentially thrive in this cut-throat male-dominated hyper-aggressive commercially-led environment. As long as you join the boys club, or if you're a female and open to the Trump-esque dialogue and actions/exploits of the leadership team!
Cons
The leadership team really are the most arrogant, awkward, passive-aggressive, egotistical and immature team I've ever come across. The level of in-fighting, immaturity and non-verbal discord between them is absolutely painful to witness. There's absolutely some ingrained height-related angst impacting one or two in particular, that clearly clouds their judgement and ability think rationally (or strategically). In the entire time I was there, I had no objectives or goals. I literally wrote and worked to my own in the face of zero direction but daily tactical changes. Don't think this is a good solution, you get lambasted for being proactive. Don't expect getting a budget, they say to you there's one available but it'll never come to fruition. The retail team are basically flying by the seat of their pants. Awful pay, terrible benefits, no training or development support and long hours expected. You'll be emailed and messaged over the weekend on a whim by the leadership team, who have zero foresight or ability to plan. No flexible working or any kind of support available at all. No focus on the customer (student member) at all. Embarrassingly so, especially when looking at the product roadmap which is 100% focused on money-making. Not building for the member, or helping them in any way whatsoever. The business is built from having a large database of student members (users) - this database is almost entirely grown by Apple, Apple Music, ASOS, and Missguided. The rest is by their other brand partners. The business is unable to grow its audience on its own. Their competing brand partners grow their database for them, then they charge them back for selling their own discounts back to those students. It's unethical. The brands don't actually need them, they're sold on the database size which is a lie. It's a totally unstable and unsustainable business model (and technology). All members of the leadership team is in some kind of inappropriate relationship with a (at least one) junior member of the wider business. Not only does this make it an incredibly awkward environment, you have to be very careful about what you say and to whom. Everyone knows about all the relations, however many of those people are now avoided.
