No use in hoping for better days - Anonymous employee UKG Employee Review

1.0
Oct 4, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited pto that could be utilized as long as you worked under the right manager, 401k match, certain good managers still left

Cons

Oh where do I begin.... I started at Ultimate Software over 10 years ago, and knew this would be where I would retire. And I was early in a professional career. My job was demanding, but I was ALWAYS happy to go above and beyond because my managers, leaders and team truly appreciated my work. When this "merger" happened, it suddenly became unsteady everywhere. We moved under a new "leader" who no one respected and who had numerous complaints lodged, but because she was who she was, she remains. So I left a team that I absolutely loved because of HER, trying to move into a new space. The team I moved to, I never did what the job was... and that team was decimated within a few months. Thankfully my leader at that time took me with her to a newly created team, again though.... doing something I never signed up to do. I worked on that team for almost 2 years, never feeling like I belonged and wondering when this would end. That team was then "restructured" and I had an honest conversation with my new leader. That leader supported me in what my interests were and I finally started letting go of my anger, as I was working towards what I wanted to do. Then out of the blue, after 13 years, I was laid off via an email on July 3rd. Never had a conversation with any level of leadership, no HR, nothing. Just an impersonal email stating I was no longer needed. So I guess if you don't mind sitting on the edge of your seat every day, or just being the right color/gender/etc for DEI, then you can try this place. But this is NOT what it used to be, and the only reason the rating is even above 3 still is because of new hires being begged to post, fake reviews from who is left trying to save their own jobs, and prior company reviews.

Explore other reviews about UKG

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work-life balance Unlimited PTO 401k Match

Cons

There have been a lot of frequent changes to adapt to.

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

3
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