Overworked and underpaid - Global Services UKG Employee Review

2.0
Jan 6, 2024
Recommend
CEO approval
Business outlook

Pros

Benefits 100% company paid as it should be since most specialists/doctors won’t take the insurance. Unlimited PTO if you are able to take it with all the work you have to do. 45% match 401k.

Cons

There is a ton of micromanaging adding to unneeded stress and workload of the job. Management is more worried about employees filling out activity trackers than fixing everything that’s broken with the system keeping their employees from doing their jobs. Focus is on all the wrong things and not the clients. They are trying to cut costs on good, experienced employees by outsourcing to India. Pay is on the lower end of industry standard. Minimum wage and cost of living increases much more than our wages do.

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UKG Response
2y
Thank you for taking the time to leave us a review. We appreciate your insight on your time at UKG so far, and we want to make sure that you have the 5-star experience that we strive to create for all U Krewers. We’ll be sure to share your feedback with the appropriate teams and work to create a better experience for you. Please come back to leave another review in one year and let us know how we’ve progressed!

Explore other reviews about UKG

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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