Good luck if you need anything from them - Anonymous employee UKG Employee Review

1.0
Sep 5, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It has a really nice kitchen.

Cons

I had read all the hype that Kronos was one of the best places in Boston to work so I specifically sought it out when I was interviewing. I filled a role they had open for quite some time and did the job well, my reviews were exemplary. A family member got sick and I needed to move. I asked if I could switch to working remotely as my job did not involve anything physical and could easily have been done as such. Everyone in my management structure fought to keep me but the VP said that if I was allowed to work remotely then everyone would want to. Kronos sells itself as a company that watches out for its employees. So long as you don't need anything from it then maybe that's true but as soon as you do, they'll cut you loose with zero hesitation. Extremely disappointing.

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1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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