Fake company - Sr. Solution Consultant UKG Employee Review

1.0
Jul 6, 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits and ability to work remote.

Cons

The staff is overloaded. I’ve been here almost 7 years and I’m being denied promotions to outside groups. I’ve taken over 30 enterprise clients live on their software and I am still not being paid fairly (I cannot even afford a home). It was not like this working at Ultimate Software, but ever since they merged with Kronos there have been layoffs, overworking, and no internal support. They are dollar driven and do not care about employees who have been there because “we can simply be replaced”. Leadership is good at blowing smoke but you can tell nothing they say is sincere. It is very enticing when you hear their benefits package, but the work environment doesn’t even allow you to take PTO because it is a “customer first” mentality. I’ve even had to cut my birthday trip short, which I had been planning for months, to come back from halfway across the world and go directly onsite with a customer. There is not time to breathe between accounts and even if you go above and beyond you are not rewarded except for the occasional t-shirt. I do NOT recommend this company!

Explore other reviews about UKG

1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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