Just a Number - Senior Manager UKG Employee Review

2.0
May 17, 2023
Recommend
CEO approval
Business outlook

Pros

The benefits are great (for now).

Cons

What started as a “merger” 3 years ago with two companies that cared deeply about their employees has turned into a corporation (owned by a PE firm) looking to go public at all costs regardless of employee/culture impact. We’re no longer seen as individuals with families, kids, hobbies, etc.; we’re numbers on a spreadsheet which can, and will be, pulled when needed to reduce costs. We’ve become what we despised, just another company solely focused on the bottom-line and enough is never enough. It has been difficult and eye opening, especially these last few months, to watch this transition and leadership doesn’t get it. Catch phrases like ‘our purpose is people’, ‘one UKG’, etc. are disingenuous at best. After the return to office mandate and layoffs in March, company morale is at an all-time low. There was zero effort in keeping or repatriating some of our high performing individuals with years of experience/product knowledge. Again, we’re just numbers and expendable.

Explore other reviews about UKG

1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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