Stay Far, Far Away - Senior Software Engineer UKG Employee Review

2.0
Apr 11, 2023
Recommend
CEO approval
Business outlook

Pros

45% 401k Match, Great Healthcare Benefits (for the time being), Unlimited PTO, some great people at the IC and Manager level (those that remain from the pre-merger)

Cons

What a terrible decline from the culture both companies had, and executives that cared. The new executives are only concerned about the bottom line, and our CTO spends a good chunk of his townhalls attacking employees for their negative feedback on recent policy changes. We have now been through several waves of layoffs of talented, tenured, knowledgeable people, citing duplication and lack of transferrable skills, while hundreds of positions were open. The CTO then went on to say that if those people were valued, they would have been kept by the company, but there was no such effort. Return to Office, referred to by leadership as "Return to Each Other", is an incredibly inflexible policy designed to push employees out of the company. Live in South Florida? Come in 3 times a week. Live a long distance from the office and have a long commute? Don't care, come in 3 times a week. Did you move away during the pandemic and were approved to be remote? Don't care, it's not officially in the system, come in 3 times a week. Were you officially marked as remote prior? It didn't go up high enough in the chain of approval, sorry, come in 3 times a week. People from as far as Tampa are being asked to make a 5 hour drive, people as far as Tennessee are being asked to return to South Florida or face immediate auto-resignation. Meanwhile, executives pretend that auto-resignations aren't a thing when asked about in meetings. A coworker with nearly 10 years on the job had his last day yesterday because the company has no interest in keeping talent. Most managers will not fight to keep you, and those that do will get shut down by the executives. What is being done with this feedback? Absolutely nothing. The powers that be annoyed RTEO and sent out surveys polling which benefits to cut right after closing the UKX survey, which used to be our primary source of providing feedback to the company. How is feedback received now? "If you don't like it, then leave" is the standard response. Communication from executive leadership is aggressive, tactless, completely disconnected from the reality of their employees. Tanking CSAT scores scores are blamed on remote work and not on the fact that support is facing extreme turnover and pressure.

Explore other reviews about UKG

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

2
See reviews by: Helpful|Rating|Date|All