Mixed bag, and trending down - Anonymous employee UKG Employee Review

2.0
Aug 14, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Financially the company is doing well. Great benefits, particularly excellent health insurance fully covered by the company, and an unheard-of 45% 401k match. Alas that's about the only thing left from the "People First" principle.

Cons

On paper, UKG is a "merger" between Ultimate Software and Kronos. In practice, it turned into a full takeover of Ultimate Software by Kronos. Almost all senior leadership is either from Kronos, or brand new and chosen by the ex-Kronos leadership. And it didn't stop at the executive level; most ex-Ultimate VPs are also gone, supposedly "voluntarily". Company culture took a serious turn for the worse and is trending further down. This is by far the most "top down" company I've ever worked for. Decisions are made high above, with no input from leaders even at the director level, never mind below director. Some policies are counter-productive, for example, they will no longer allow hiring virtual employees - in the environment where finding qualified candidates is exceedingly hard, and where many other software companies have fully embraced the virtual model. At least desire to increase the proportion of office-based employees has a rationale behind it. But other policies are just plain ridiculous, like no more than 2 interviews per candidate, both of which must happen on Thursday. Seriously? I've been around the block a few times, but I've never seen, or even heard of, this sort of micro-management that makes hiring process more painful for no benefit whatsoever.

Explore other reviews about UKG

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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