Profits first. Not people first. - Anonymous employee UKG Employee Review

1.0
Apr 11, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employees stay for the benefits...when in reality, they’re hiding under mask and dying on the inside.

Cons

Im a legacy Ultimate Software employee and ever since the merge with Kronos Inc...things have changed for the worse. And every employee/coworker I speak with agrees with me. They’re just afraid to speak up (management is quite scary and never helps so it is completely understandable). - More stress on the department to meet production goals - Managers don’t care about the well-being of employees - Production matters most - Whole department struggles with production and managers keep making the situation worse bu pushing more production - Team bonding doesn’t exist. Only thing that matter is production - Our program sucks and processing is slow. This slows down our production and there is nothing we can do about it - After the merge, the company decided to employe people in India to do dirty work - No longer hiring new employees for USA/NA. Would rather employ people in India because its cheap labor - When an employee brings up the stress and inability to keep up with production, manager pushes it aside and gives “it is what it is” excuse - Probably wont have a job in the next few years and will be replaced by India employees

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1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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