Not the company I thought I was joining - Product UKG Employee Review

2.0
Apr 29, 2020
Recommend
CEO approval
Business outlook

Pros

The Benefits are great, medical is covered and there is a very supportive 401k. Work / life balance is positive and family life is very much supported.

Cons

I went between putting one start or two, landed on two because of the Benefits and the work/life balance. I proactively sought out to work for Ultimate as I had heard great things and when asking everybody during the interview process if what was published was true, they all confirmed it. That has not been my experience. - If you haven't worked for US for a long time, you don't fit in and the "old timers" don't want you to fit in. The company is attempting to do a reorganization right now and it is the most unorganized process. If you are on the "outside/not been with the company for a while" you don't know if you will have a job, where that job is, and have absolutely no input what you want to do. With the merger with Kronos in process, it is very clear there is no involvement from org specialists to assist (the HR organization has been ripped apart) with the org changes and to ensure communications are crisp and clear. There are no communications, you are finding out the org changes by updates made to the organizational tool in US. For a people first company, this experience has been the furthest from people first and has been awful to experience. - The technology is old, not connected, and not global. When trying raise, you get a lot of push back. - Collaboration is very hard as people that have been around for a while are very defensive and don't want to change (not open to hearing any suggestions) - The way of working is antiquated

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UKG Response
6y
We're happy you are enjoying our benefits and work/life balance! People are our top priority and our goal is to continually improve. We would love to learn more about your experience. Please reach out to feedback@ultimatesoftware.com to connect with us. Thank you for your feedback!

Explore other reviews about UKG

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work-life balance Unlimited PTO 401k Match

Cons

There have been a lot of frequent changes to adapt to.

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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