Pros
The people you get to work with are generally awesome. If you are fortunate enough to be selling into ICP accounts, UKG is truly the best, so you can be proud of what you’re selling.
Cons
Sales at UKG (specifically net new) is a hot mess. The previous days of over achievement were due to upgrades and migrations, headcount increases and clock sales. That’s all gone. True net new sellers at UKG are suffering. There’s no brand awareness, horribly designed territories, and a completely broken inbound engine. Reps have to find 99% of their own business, with little differentiation and a half-baked AI/data story. Marketing is a disaster - asking the sales teams to “tell them what they need” and spending the entire budget on a new logo and some tiny logo placement on an F1 car is NOT marketing. The BDR team is trying to run like a high volume business with impossible metrics. There’s almost zero net new deals closing. The only investment seems to be in an unreal number of overlays who provide virtually no value.