Don’t do it - Client Service Associate UBS Employee Review

2.0
Jan 11, 2024
Recommend
CEO approval
Business outlook

Pros

Helpful management, friendly peers. Nice flagship office in NJ.

Cons

Poor pay, on the phone the entire shift. It’s a call center job disguised as a more sophisticated wealth management job. UBS’ Wealth Advice Center is very disorganized and many customers complain, and employees are poorly trained. I would only advise taking this job if you are looking for somewhere to get licensed. Get licensed with your 7 here then leave.

Explore other reviews about UBS

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

Very collaborative environment, everyone is willing to help

Cons

There weren't any cons I had a great experience

1.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Very minimal pros- you are working in a call center under managers with very little experience.

Cons

Managers are useless. The greater organization refers to the Wealth Advice Center as the “WAC”… yes…. wack. It has a double meaning and the advisors on the ultra high net worth teams are known to make fun of this call center. Very unserious role.

See reviews by: Helpful|Rating|Date|All