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      UBS

      Engaged employer

      UBS reviews

      Above Average Pay, Great Benefits - Customer Service Representative UBS Employee Review

      4.0
      Mar 25, 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The hours are good with little need for overtime. The pay seems to be above average for customer service work. The training is comprehensive.

      Cons

      Layoffs are always around the corner. Annual reviews are a little mysterious. Promotions are not transparent. Opportunities limited.

      Explore other reviews about UBS

      5.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive and collaborative team environment.

      Cons

      Career progression may depend on team structure and available headcount.

      3.0
      Jun 28, 2026
      Associate director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Learning opportunities, Tech savvy compared to other banking / fintech companies

      Cons

      Too much offshore, low cost resource strategies, Gap between functional & IT resources, CS merger favored many UBS employees and massive layoffs post UBS - CS merger. Hardly any bonus or pay increments.

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