employer cover photo
employer logo
employer logo

U.S. Customs and Border Protection

Engaged employer

Don't recommend - Officer U.S. Customs and Border Protection Employee Review

3.0
May 7, 2023
Recommend
CEO approval
Business outlook

Pros

Good money, annual step increases

Cons

Employees communicate in Spanish all day long as if it's a foreign country. Travelers very disrespectful if you don't speak Spanish. Tons of supervisors who can't make decisions due to being afraid of upper management. Mandatory overtime with only 2 hour notice, no support for family life or childcare, 125+ in the summer, working outside with only portacoolers that are always breaking, port itself is always filthy, even barricades are filled with trash, ice machine often has mold, employees had to fight to get drinkable water tanks installed. Dont get gym time like BP does, nor even basics like sunscreen which they are given. Limited training opportunities or tdy in other areas due to port director not approving it.

Explore other reviews about U.S. Customs and Border Protection

5.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment for attorneys of all experience levels wanting to enter government service. Promotional advancement is clear and fair.

Cons

Experience and outcomes may vary by office/region.

4.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and Benefits combined with mission focus

Cons

You frequently end up the target of political games particularly involving government shutdowns and lapses in pay.

See reviews by: Helpful|Rating|Date|All