2 Chairs uses the right language but business practice falls short in delivery - Therapist Two Chairs Employee Review

Thank you for taking the time to share your experiences. It’s good to hear that you liked the consultation portion of working at Two Chairs. We take the rest of your feedback very seriously and whole-heartedly agree that Therapists are the back-bone of Two Chairs. If you are comfortable, I encourage you to follow-up directly with your Clinical Director or me about your grievances. In the meantime, I would like to respond directly to a couple of your points: -Flat client fee: Clients are charged a flat rate regardless of their therapy needs or degree of therapist. We believe that is the right approach for our clients; it keeps our pricing simple and transparent and therefore makes care more accessible. -Compensation: We use industry data to inform salaries and compensate appropriately according to position, experience, and clinical expertise. Client fees go to support many aspects of the business (salaries, community events, client outreach, etc.). Early on we decided that a salaried approach is right for our model because it builds towards a more humane and sustainable place of work. Other models compensate clinicians based on number of clients seen per day, which we believe can set false incentives and unfairly fault the clinician financially if there is a cancellation. -Benefits: Full-time employees receive comprehensive benefits and part-time employees receive some benefits, such as pro-rated PTO based on how many days worked at Two Chairs. Over the last few months we have made strides in bolstering our benefits package, such as introducing a Continuing Education stipend. This added policy is largely an outcome of employee feedback so that we can better support licensing requirements. Ultimately, we are learning everyday and staying focused on our mission to create a mental health system for all. Best, Megan