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      Trustpilot

      Engaged employer

      Trustpilot reviews

      Great place to work - Customer Success Manager (CSM) Trustpilot Employee Review

      5.0
      Jan 13, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great atmosfeer and colleagues. High energy environment with opportunity to grow.

      Cons

      Not so benefits or office perks.

      avatar
      Trustpilot Response
      2mo
      Thanks so much for the 5-star review! It’s great to hear that you’re enjoying the high-energy atmosphere in Amsterdam and opportunities to grow. We hear your suggestions regarding office perks and clearer career development steps. Since you’re a current employee, we encourage you to reach out to your leader to discuss your career progression.

      Explore other reviews about Trustpilot

      5.0
      Jan 13, 2026
      Adr
      Recommend
      CEO approval
      Business outlook

      Pros

      Really enjoyed my time there

      Cons

      Sometimes felt like a bit of a grind

      1
      avatar
      Trustpilot Response
      2mo
      Thank you for the 5-star review! We’re so glad you enjoyed your time at Trustpilot – best of luck in your next chapter.
      2.0
      Jun 15, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Good co workers and causal work environment. Tenured reps are able to see majority of sales floor success.

      Cons

      Morale has never been lower on the commercial side, driven by senior leadership has never been worse. Terrible track record of bringing in external talent and and getting them to be successful.If your looking for your next sales role look elsewhere

      avatar
      Trustpilot Response
      1w
      Thanks for your review and we're sorry to hear that your experience has not met expectations. We're pleased that you appreciate your coworkers and our work environment, but we take your concerns regarding team morale and commercial leadership very seriously. Fostering a supportive environment where all of our team members can succeed is a priority for us, and we've escalated your feedback directly to our People Leadership Team.
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