Tanking fast - Product Manager TrustEngine Employee Review

1.0
Jun 5, 2025
Recommend
CEO approval
Business outlook

Pros

Remote, unlimited PTO, a few good people left

Cons

The product strategy changed too many times since Sales Boomerang and Mortgage Coach merged, so they never actually completed true product cycles. By the time a sale was completed the solution TrustEngine was able to deliver was different from what the client was pitched. Awful for client experience. Then as renewals came up in late 2024/early 2025, churns started increasing at a rapid rate. They're losing important accounts left and right and reducing an already critically-lean staff to try to balance the scales and buy themselves some more time. I enjoyed working at Mortgage Coach but wouldnt recommend applying here today. It's unfortunately just not viable.

Explore other reviews about TrustEngine

4.0
Feb 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of hard working, talented folks at the company.

Cons

The industry that TrustEngine supports is not doing well, therefore revenue projections are not where they needed to be. It was a challenge to be tied directly to one vertical in such a way.

2.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

The people I worked with were decent, honestly, and the office location wasn't terrible for commute.

Cons

The transparency issue at trustengine is genuinely maddening, and I'm not exaggerating — leadership operates on this obsessive need-to-know basis where you're kept in the dark about literally everything until it affects your work directly, which honestly gets old really fast. Strategic decisions would just... happen, and you'd find out three weeks later that something changed fundamentally, and nobody bothered explaining the why or the context or even a heads-up you'd just be left scrambling to figure out what shifted and why things were suddenly being restructured. It felt like working in a place where information was currency and management was hoarding it, treating transparency like it was a treat instead of basic professional courtesy, and that created this weird atmosphere where you're constantly second-guessing yourself because you don't have the full picture. People would ask me about direction strategy and I'd be standing there with maybe 60% of the information needed to give them a real answer, which is humiliating and makes you look unprepared when really you're just working blind. The whole thing made it impossible to do your job well because you're not informed you're just... managed through ambiguity, and after a while you stop asking for clarity because it's pretty clear that clarity isn't coming.

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