Won’t Advance Unless You’re a Favorite - Anonymous employee Truist Employee Review

1.0
Jul 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are fairly good. You also get a pension after 5 years which is nice.

Cons

You don’t get paid fairly for the work done. Upper management constantly moving tasks from higher job grades to lower ones without appropriate compensation. Management also giving manager-specific tasks to lower employees that should not be responsible for completion and basically told to get over it. They will not fire low performers, but they will punish everyone for the low performer’s mistakes. Favoritism is so rampant that unless you’re so far up someone’s butt you can’t see, don’t expect to advance and be fully prepared to be one of the people they give their favorite’s unwanted tasks to. A lot of management is incredibly full of themselves and the egos are some of the largest I’ve seen.

Explore other reviews about Truist

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Worked under great leadership and with awesome teammates. Great compensation and benefits. Direct leaders listened to the input of teammates to make process better within department.

Cons

Constant changes, so processes were never were the same after a few months.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits one of the few places that still offers a pension. Not everyone is aware of all the benefits Truist offers but they are great. Great product and services.

Cons

Aggressive sales goals with not much of a competitive rates. There seems to be a big disconnect with executive leadership and retail employees. There’s a push for technology and enhancement to current processes. However, it seems like the technology is not tested before hand to ensure smooth integration. Branches operate on near minimum staffing causing strenuous situations when someone is out or leaves the company. Operational procedures have significan room for improvement.

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