Staffing is unacceptable - Bank Teller Truist Employee Review

3.0
May 28, 2022
Recommend
CEO approval
Business outlook

Pros

Coworkers are friendly and they make the day much better. I chose this job bc I wanted something long term and it is possible to move up in position

Cons

Every location is always understaffed and the new people they hire always quit or do not make a good fit for the environment. Some people have been here for over 10 years but choose to leave bc of how over worked they are with the staffing issue. Majority of the days you are working with one other person meaning one person on the platform and another on the teller line. Depending on the location both areas get very busy and overwhelming.

Explore other reviews about Truist

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Worked under great leadership and with awesome teammates. Great compensation and benefits. Direct leaders listened to the input of teammates to make process better within department.

Cons

Constant changes, so processes were never were the same after a few months.

1.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good team if you are lucky.

Cons

Horrible systems Incompetent Management Disconnected from Reality

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