Overall, I wouldn't advise anyone to work for TRUIST. (I hope this post helps. SEE BELOW.) - Personal Banker Truist Employee Review

2.0
Oct 23, 2021
Recommend
CEO approval
Business outlook

Pros

Health benefits, 401k plan, pension, wellness program, you can purchase extra vacation days, some branches are NO Saturday locations, some banker positions have a sign-on bonus of $500 to $1,000. Lots of positions are open!

Cons

EXTREMELY short staffed (some branches are without ANY platform bankers), numbers driven (1 closed loan per week), mystery shops once per quarter, internal audited twice a year, bankers consistently working on the teller line making highly difficult to earn quarterly bonuses, lunches reduced from an hour to 30 to 45 minutes, client's direct appointments set with their banker conflicting with the online appointment system, managers constantly on web-ex's when needed for lobby control, expectations on outbound calling were unrealistic due to poor staffing, and some of the lowest pay in the industry.

Explore other reviews about Truist

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

They have excellent work culture and benefits. There's always something fun planned for the employees.

Cons

No remote work available for my position.

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and pay with very good training programs, lots of opportunities for growth

Cons

The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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