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      Truist

      Engaged employer

      Truist reviews

      Look elsewhere. - Client Service Representative Truist Employee Review

      2.0
      Aug 9, 2021
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Same benefits as other banks. 2 weeks vacation with the option to purchase more.

      Cons

      Sick time. You cannot use all of your sick time or you will get fired. Training is not good at all. Its trainers read from powerpoints and throw you into the water without help. You learn as you take calls.

      Explore other reviews about Truist

      5.0
      Jun 9, 2026
      Internal auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment Management willing to help

      Cons

      Work is mundane and it’s slow

      4.0
      Jun 23, 2026
      Universal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and pay with very good training programs, lots of opportunities for growth

      Cons

      The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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