Decent benefits but toxic environment and poor support - Banker Truist Employee Review

1.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and they’re offered to part time employees which is rare to see.

Cons

As a newer employee, I did not feel welcomed in my particular branch. Luckily I have worked at a bank before because my training was all over the place. Minimal support from my direct manager. Toxic work environment that I noticed on the first day. Lots of unhappy customers at my particular branch. I see why the turnover is extremely high.

Explore other reviews about Truist

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment Management willing to help

Cons

Work is mundane and it’s slow

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and pay with very good training programs, lots of opportunities for growth

Cons

The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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