Mediocre pay, poor benefits - Anonymous employee TrueSense Employee Review

2.0
Dec 19, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you negotiate hard enough your base pay will be competitive but not amazing. Everyone works remote.

Cons

401k used to be terrible and is now mediocre (50% matching on the first 6% of your salary contribution). Employees asked for more choices in healthcare coverage, so they gave the option to have double the deductibles for a 20% increase in cost or pay a little less and get SIGNIFICANTLY worse coverage. Yay for choices! Cost of living (assuming the company does well enough to give them out - there are clauses that allow them to not do them at all) is capped at 3%. (because that definitely matches inflation). This year they're looking to add merit based adjustments but the manager has to average 3% across reports so you can only reward a high performer at the cost of their coworkers (I'm sure that won't come back to bite you). Managment at the top can be very micromanaging and push artificial deadlines thinking it squeezes out more productivity (when in reality it just means corners are cut...look forward to those decisions haunting you in 6mo). They preach a lot about caring for employees but I'll believe it when I see it in action and not in a speech.

Explore other reviews about TrueSense

5.0
Sep 8, 2025
Recommend
CEO approval
Business outlook

Pros

Culture, communication, great mentors for someone starting out

Cons

There were times I wasn’t sure what I should be working on but I believe that was the nature of my position .

3.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

work-life balance, remote-focused, nice clients, time off

Cons

no incentives or bonuses, no merit increases, random lay-offs, processes are always changing with little training or testing prior, top heavy

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