Chaotic but Good Benefits - Senior Manager TrueCar Employee Review

3.0
Sep 24, 2024
Recommend
CEO approval
Business outlook

Pros

The main pros are related to benefits - health insurance covered 100%, unlimited time off policy, fully remote. The people (outside of management) were always awesome and great colleagues to work with

Cons

This company is all over the place. Their vision has changed a hundred times, the new CEO used to be a CFO and it shows. He operates the business like a CFO would. He shows little compassion and is condescending. The whole C-suite are just his former friends that he hired from his previous company. They don't care about the people even though they say they do. And I always got the feeling that I couldn't trust any of them. Made me miss the previous CEO, he was a great and kind leader

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TrueCar Response
1y
Thanks for your feedback. We certainly value our employee experience and always look to ensure we have great programs in place including our benefits, remote work policy and many others. We're working hard towards our company vision with one, three and five year goals which have remained unchanged this year. Employees who feel uncertain of their goals or the company direction are always encouraged to reach out to their manager or functional leader and we'll work to provide clarity!

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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