TrueCar Reviews

3.7

55% would recommend to a friend

(434 total reviews)
avatar

Scott Painter

29% approve of CEO

54% positive business outlook

TrueCar has an employee rating of 3.7 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TrueCar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

434 reviews
1.0
Apr 24, 2019

Do not come to work here.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are very few and they are certainly not worth it. My guess is they will offer you a very strong compensation package. You will regret if you accept it.

Cons

I wanted to post this review because of the sudden, random five star reviews that started showing up. Very suspicious. There isn't a lot more I can say about how awful it is to work here than what has been said below (the negative reviews are true, they aren't just scorned employees who were weeded out). I will make this simple. You will get more of a "vision" by asking the transients that sit outside the office in Santa Monica than you will from any executive here. The environment is very political. Expect to do what you are told, when you are told or be gone. Also expect to throw your coworkers under the bus at every opportunity in hopes of a 5% raise that may or may not happen. In summary, the reset button needs to be hit on this place. Everyone with a VP title or above needs to be removed and replaced with people who know what they are doing.

2.0
Jun 17, 2015

Not Worth the Money

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Full disclosure - after plying everyone with free lunch several months ago, HR prodded everyone to come to glassdoor and write glowing, positive reviews to help us attract talent in the ridiculously competitive tech scene. Keep that in mind before drinking in all the kool-aid. Salaries are very high. Benefits are good. Location is by the beach in downtown santa monica. If that's all you care about, then TrueCar is the company for you!

Cons

Where to begin. The recruiting team is the pits. The only decent candidates we interview in tech and product come from internal referrals, everyone the recruiters bring us is garbage. Someone decided it was a good idea to let the senior management that ran our main competitor into the ground come run tech and product. You can imagine how well that's going. Morale is extremely low, turnover is growing and there are lots of people looking to leave, it's depressing. TrueCar spent all of this time and money creating a new intern program and recruiting for it from a bunch of fancy universities, and most of us are expecting it to fail big time. If managers can't even effectively manage their current teams, most of us are confused about how they're going to also properly guide and mentor these interns. There seems to be a fundamental disconnect of vision and execution between the senior management, lower level people are starting to notice and it's not being received well. Overall communication between departments is poor, and doesn't look to improve any time soon. Entitlement and narcissism seems to be prevalent at the upper levels.

2.0
Apr 1, 2016

Technology

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company had a great work culture until a year ago. Smart talented team Awesome new CEO

Cons

Every member of leadership team including a co founder and his buddies who he elevated to important technology and product positions are highly political. The focus is on taking control of the organization by imposing their wishes rather than empowering teams and individuals to make a sound choice. There is a political clique of 3 in the Technology Dept. that is handing down ever changing rules and ruining any chances this company has to retain or attract top tech talent.

Viewing 1 - 3 of 434 Reviews

Glassdoor has 463 TrueCar reviews submitted anonymously by TrueCar employees. Read employee reviews and ratings on Glassdoor to decide if TrueCar is right for you.