Okay benefits, work all day long culture - Anonymous employee TrueCar Employee Review

1.0
Mar 1, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good HR and internal communkcation

Cons

Bad medical and dental plans. Vision plan is just a name (optics promo was cheaper than using them) Remote policy will work you 12 hours a day. Every one works after hours.

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TrueCar Response
3y
We appreciate your feedback, however, we offer a very competitive benefits package. TrueCar covers the cost of employee medical, dental, and vision at 100%, and subsidizes the other coverage tiers at approximately 90%, which is extremely competitive. We review our benefits plans on an annual basis to ensure they remain competitive and continue to meet employees and their families needs. Furthermore, we are a people-centric organization and care deeply about employee wellbeing. If you find yourself struggling with work life balance, we encourage you to speak to your direct manager and/or your People Business Partner to find a solution to achieving a better work balance.

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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