Stuck in their own way - Performance Manager TrueCar Employee Review

1.0
Sep 17, 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits and tech like perks

Cons

Trust the reviews about frequent turnover and layoffs. The stock price should be a sign of who they are as a company. They have leaders in positions of power that don’t offer any substance outside of cheerleading. You have tenured employees that just mail it in and have no value. Favoritism is a real thing at true car. If the most recent layoff of their CRO should be a red flag for any potential employee. He was the only one that brought substance and value from a leadership position

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TrueCar Response
9mo
Thank you for taking the time to share your perspective. We’re glad to hear you found value in our benefits and perks. We are focused on providing meaningful support to our Crew Members. We also recognize the concerns you’ve raised about leadership, culture, and turnover. Change can be challenging, but we remain focused on our goal to reimagine the future of car buying through challenging and rewarding work. We encourage ongoing and timely feedback from all employees through regular 1:1s and quarterly feedback discussions. Our leadership team remains committed to keeping their doors open (figuratively, through Zoom in our fully remote workplace) to address concerns, ideas, or ways to continue improving our unique, performance-focused culture. We appreciate the contributions you made during your time with TrueCar and wish you the very best in your future endeavors.

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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