Sinking Ship - Anonymous employee Tripadvisor Employee Review

I appreciate you taking the time to leave your review although this feedback is surprising to read. Our company strategy has never been one that lives by its stock price, as the stock price doesn’t necessarily reflect the fundamentals of our business. As has always been the case, TripAdvisor’s top priority is providing travelers with the best solutions to help them plan, book and experience travel. We continue to invest in the business with long term vision rather than constantly reacting to stock market fluctuations. This view stems directly from our CEO, Steve Kaufer. Over the past several years, we’ve launched several successful new products across all lines of our business and recently announced an exciting and innovative social feed that will be launching in the coming months. I hope you have the opportunity to use it and that it makes your travels more enriched. Your comments specific to our sales team lead me to believe that you worked closely with that team. You’re correct that in the past year we’ve made several important changes to our sales department to adapt to the evolving needs of our business. Among these changes are a simpler and more focused structure as well as additional sales enablement tools and resources. While change can be tough in any organization, we’re confident that these changes will positively impact our team’s daily work and level of success, which have already become apparent over the last several months. Further to this point, we do have high aspirations within TripAdvisor and here, within the EMEA organization. From my perspective, and from the leaders within the sales team, the future looks bright and our opportunity is great. As always, I’m open to a deeper discussion about your feedback, and extend this offer to any prior or existing employees. Please feel free to contact me directly. Thanks again for your comments and we wish you the best of luck in your next opportunity. -Sam Thompson, Regional Director of Inside Sales