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Tripadvisor Reviews
Updated Nov 28, 2023
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Found 1,225 of over 1K reviews
76% Recommend to a Friend
62% Approve of CEO
Found 1,151 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Matt Goldberg
74 Ratings
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What people are saying about Tripadvisor
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Benefits from Tripadvisor are good with extra perks like a $600 health rebate and travel to other offices." (in 188 reviews)
- "For the most part, great colleagues regardless of rankings who are willing to answer your queries at any time." (in 46 reviews)
Cons
- "Poor management that didn't know what they were doing with little or no experience; especially, Team Leaders." (in 78 reviews)
- "My manager is great and any time I've ever had a problem it's been resolved by talking it out." (in 33 reviews)
- "Lots of growing pains with some gaps in Senior leadership during important time of growth." (in 21 reviews)
Ratings by Demographics
This rating reflects the overall rating of Tripadvisor and is not affected by filters.
- 5.0Jul 18, 2022Associate Director, Product ManagementCurrent Employee, more than 3 yearsOttawa, ON
Pros
Very supportive leadership team who has done a great job navigating the pandemic and the hit on travel. I think we are coming out stronger from the pandemic as a result of their decisions. An emphasis on mental health wellbeing and work/life balance (flex time, wfh flexibility, etc.)
Cons
A few failed 'big bets' recently have been a bit demoralizing, although the new CEO seems promising to get us on the path to growth.
1
Tripadvisor Response2yThank you for your positive remarks regarding our company culture and leadership team. We're glad you are enjoying being a part of the Tripadvisor team, and appreciate you highlighting our strengths.
- 4.0Mar 23, 2021Principal Product ManagerCurrent Employee, more than 3 yearsOttawa, ON
Pros
Despite what some employees seem to think, I think Tripadvisor does an amazing job taking care of their people. From competitive compensation, to work flexibility, to acknowledge and working on issues like Equity, Diversity and Inclusion, to the charitable work that the company does through the TripAdvisor Foundation... You can tell that they are going above and beyond to take care of their people. Some employees seem to want every aspect of their lives to be conveniently arranged by their employer (feed me gourmet meals every day, pay for the chair I sit in at home, etc.) But if you're satisfied with amazing comp and a standard benefits package, as well as generous maternity and paternity plans you will be more than happy.
Cons
I wish the leadership team as well as individual department heads were... Well... More inspiring and charismatic. Sometimes I feel like they are robots reading off a script when talking to us, whether in town halls or smaller meetings. I also wish they would promote more from within, especially for higher level positions, and then provide their people with coaching to get them up to par. Instead, many departments keep hiring MBAs from outside.
2Tripadvisor Response3yThank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case, and that you are excited about the work we are doing in all areas. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their career development.
- 3.0May 6, 2022Software DeveloperFormer Employee, less than 1 year
Pros
Interesting technology stack Very people oriented Lots of great social development / team building
Cons
Insurmountable technical debt Too many silos - divisions competing internally not terribly effective Shallow product roadmaps
3Tripadvisor Response2yThank your for sharing your feedback as we appreciate hearing about our strengths and areas for improvement.
- 4.0Mar 9, 2022Software Engineer SE2Current EmployeeOttawa, ON
Pros
- Good comp - Decent culture - Work life balance
Cons
- Nothing is outstanding - Company isn't performing as well as it could
Tripadvisor Response2yThank you for taking the time to share your feedback. We are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
- 4.0May 25, 2021Digital DesignerFormer EmployeeToronto, ON
Pros
Collaborative team mates & good work life balance.
Cons
Could have provided better salaries for workers
Tripadvisor Response3yThank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.
- 5.0Apr 1, 2021Software Engineer IICurrent Employee, more than 3 yearsOttawa, ON
Pros
- Compensation - Proximity to downtown - Good work life balance
Cons
- Older tech stack (depends on team / product)
Tripadvisor Response3yThank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.
- 5.0May 13, 2017Software EngineerCurrent Employee, less than 1 yearOttawa, ON
Pros
TripAdvisor has great profit sharing, great compensations in respect to the Ottawa market, and cool benefits like catered lunches and reembursal programs for transit. The office environment is medium sized, about 30 engineers and sports an open format, so you really get to know everyone. People are friendly and willing to help and generally, there isn't much people stepping on top of others, at least in engineering.
Cons
High expectations, sometimes stressful because release is weekly. Since this office is a virtual office, communicating with HQ and always being in the loop is a challenge. Things move very quickly at TripAdvisor.
8Tripadvisor Response7yThanks for your review. I appreciate that you touched on many of the things that make TripAdvisor a great place to work- unique benefits, an open office environment, and friendly and helpful coworkers. I agree that we set high expectations for our teams and stick to our “speed wins” philosophy. Both have contributed greatly to our success over the years. Working across multiple locations and time zones presents communication challenges to any organization and we are no different. Although we’ve made strides in this area, there’s room for improvement and we’re always open to suggestions. Thanks again for your feedback and continued dedication to TripAdvisor. - Nick Shanny, SVP Engineering & Operations
- 4.0Jan 3, 2020SalesCurrent Employee, more than 3 years
Pros
I joined TripAdvisor about 5 years ago and for the most part it has been a great experience. The company has great core values and there's room to move and grow. They are a global company and if you don't live in city with a TripAdvisor office working remote isn't a problem.
Cons
The company has gone through some massive organizational changes over the past year. The company is focused more than ever on being profitable. As a result a lot of its focus on the employees has gone sideways.
- 5.0Aug 8, 2013Principal Software EngineerCurrent Employee, more than 3 years
Pros
Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.
Cons
There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).
- 5.0Feb 10, 2014Web DeveloperCurrent EmployeeOttawa, ON
Pros
Excellent team dynamics, exemplary management, free lunches, great location, flexible schedule, good family vs work balance, very high overall employee skill level, great mentorship, and last but not least, the company raison-d'etre is awesome.
Cons
Harsh technical interviews, not in line with daily tasks & environment. Salary is good, but not great given the expected skill level & throughput
5
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Tripadvisor Reviews FAQs
Tripadvisor has an overall rating of 3.8 out of 5, based on over 1,413 reviews left anonymously by employees. 76% of employees would recommend working at Tripadvisor to a friend and 51% have a positive outlook for the business. This rating has been stable over the past 12 months.
76% of Tripadvisor employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tripadvisor 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.
