Tripadvisor Reviews

Updated Aug 1, 2021

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Found 860 of over 1,016 reviews

3.8
71%
Recommend to a Friend
81%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
531 Ratings
Pros
  • "Free Lunch, Nice Campus, Good Compensation(in 107 reviews)

  • "Great Benefits, Nice working environment(in 72 reviews)

  • Cons
  • "Constant Change in upper management(in 26 reviews)

  • "During the last large cutting of staff Senior Management said everyone would take a 20% pay cut to help balance the books(in 24 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Great people and pay

      Apr 1, 2021 - Software Engineer II in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Compensation - Proximity to downtown - Good work life balance

      Cons

      - Older tech stack (depends on team / product)

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.

    2. 4.0
      Current Employee, more than 3 years

      Take good care of their employees

      Mar 23, 2021 - Principal Product Manager in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Despite what some employees seem to think, I think Tripadvisor does an amazing job taking care of their people. From competitive compensation, to work flexibility, to acknowledge and working on issues like Equity, Diversity and Inclusion, to the charitable work that the company does through the TripAdvisor Foundation... You can tell that they are going above and beyond to take care of their people. Some employees seem to want every aspect of their lives to be conveniently arranged by their employer (feed me gourmet meals every day, pay for the chair I sit in at home, etc.) But if you're satisfied with amazing comp and a standard benefits package, as well as generous maternity and paternity plans you will be more than happy.

      Cons

      I wish the leadership team as well as individual department heads were... Well... More inspiring and charismatic. Sometimes I feel like they are robots reading off a script when talking to us, whether in town halls or smaller meetings. I also wish they would promote more from within, especially for higher level positions, and then provide their people with coaching to get them up to par. Instead, many departments keep hiring MBAs from outside.

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      2 people found this review helpful

      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case, and that you are excited about the work we are doing in all areas. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their career development.

    3. 4.0
      Former Employee

      Good Team mates

      May 25, 2021 - Digital Designer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborative team mates & good work life balance.

      Cons

      Could have provided better salaries for workers

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.

    4. 5.0
      Former Employee

      Great company to work for.

      Jan 27, 2021 - Now Unemployed in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic work culture. People are very generous with their knowledge and time. Leadership is outstanding and the culture and values are driven from top leadership.

      Cons

      Nothing significant that I can think of.

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.

    5. 4.0
      Current Employee

      Treats their employees well

      Jan 25, 2021 - Software Engineer II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunity, interesting problems, great people.

      Cons

      A bit of a question mark for future existence with COVID

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      Tripadvisor Response

      Vice President, Global Talent Acquisition

      Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team. We are excited about the future, and as Tripadvisor continues to evolve, we’re committed to the strategy we have in place.

    6. 4.0
      Current Employee, more than 3 years

      Changing Environment

      Jan 3, 2020 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I joined TripAdvisor about 5 years ago and for the most part it has been a great experience. The company has great core values and there's room to move and grow. They are a global company and if you don't live in city with a TripAdvisor office working remote isn't a problem.

      Cons

      The company has gone through some massive organizational changes over the past year. The company is focused more than ever on being profitable. As a result a lot of its focus on the employees has gone sideways.

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    7. 5.0
      Current Employee

      Great place to work

      Jan 23, 2020 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, good culture, and they feed you too!

      Cons

      Dealing with development environnement issues can eat up your day

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      Tripadvisor Response

      Talent Acquisition Specialist

      Thank you for taking the time to share your feedback. We appreciate employee comments that highlight our strengths as well as areas we can improve upon.

    8. 5.0
      Current Employee, less than 1 year

      Great employer

      May 12, 2019 - Software Engineer in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Top tier salary Excellent benefits Great team dynamic; individuals matter Interesting work Constantly growing in Ottawa Free snacks and 3 lunches a week

      Cons

      Lunch offers limited. That's all I could think of.

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    9. 5.0
      Current Employee, less than 1 year

      One of the best places to work in Ottawa

      May 13, 2017 - Software Engineer in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      TripAdvisor has great profit sharing, great compensations in respect to the Ottawa market, and cool benefits like catered lunches and reembursal programs for transit. The office environment is medium sized, about 30 engineers and sports an open format, so you really get to know everyone. People are friendly and willing to help and generally, there isn't much people stepping on top of others, at least in engineering.

      Cons

      High expectations, sometimes stressful because release is weekly. Since this office is a virtual office, communicating with HQ and always being in the loop is a challenge. Things move very quickly at TripAdvisor.

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      8 people found this review helpful

      Tripadvisor Response

      Thanks for your review. I appreciate that you touched on many of the things that make TripAdvisor a great place to work- unique benefits, an open office environment, and friendly and helpful coworkers. I agree that we set high expectations for our teams and stick to our “speed wins” philosophy. Both have contributed greatly to our success over the years. Working across multiple locations and time zones presents communication challenges to any organization and we are no different. Although we’ve made strides in this area, there’s room for improvement and we’re always open to suggestions. Thanks again for your feedback and continued dedication to TripAdvisor. - Nick Shanny, SVP Engineering & Operations

    10. 5.0
      Current Employee, more than 3 years

      Speed wins: working for a large yet nimble company is truly satisfying

      Aug 8, 2013 - Principal Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.

      Cons

      There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).

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