Growing pains - bad behaviors emerge - Anonymous employee Tripadvisor Employee Review

3.0
Mar 29, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

CEO, Steve, is a really good guy and sets a tone of decency and hard work. New building and lunch, gym etc all help with convenience of a work day. Work (finance) is very interesting and challenging.

Cons

With some of the recent growth challenges the worst of politics at VP levels is emerging. Management is in severe CYA mode. Bad attitudes of "me me me", lack of respect and direction is prevalent. Start-up mentality of focus on the job at hand is fast asleep.

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Tripadvisor Response
9y
Thank you for your review although this type of feedback is always tough to read. We have worked hard to build a culture of strong teamwork, and collaboration that aligns with our “better together” philosophy. As your experience seems to reflect otherwise, I would like to hear more about it. I encourage you to connect with your HRBP or me directly so that we can talk through your concerns. Thanks again for your comments. Ernst Teunissen, CFO

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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