Great company with strong vision and a compassionate CEO - Anonymous employee Tripadvisor Employee Review

4.0
Mar 17, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and a work culture that is mindful of company's growth as well as employee's career growth and work-life balance. CEO and leadership does a great role of informing company direction and vision each quarter with a global townhall. Was never out of the loop what the company's vision was. Mature company with good HR, operations, culture and career growth.

Cons

I would say the company could even grow more and be even better if they considered more of the entire journey of the traveller and not just focus on immediate revenue. The company has already diversified their travel product portfolio, but I believe there is much more the company can explore with in their main service to provide a better experience for users from the very beginning of phase of travel consideration, rather than focusing on Hotel Review.

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Tripadvisor Response
9y
Thank you for your thoughtful feedback and for the great list of reasons that you enjoyed your time working at TripAdvisor. As you mentioned in your review, the sites within the TripAdvisor family offer travelers resources for every phase of their trip. We continue to build our suite of products with the entire traveler journey in mind and we are very proud of the price compare, booking and “on the trip” tools and products that we’ve added to the site over the past several years. Thanks again for your feedback and we wish you the best of luck in your new opportunity. Beth Grous Chief People Officer

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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