Growing company with growing pains - Payroll Analyst TriNet Employee Review

4.0
Nov 15, 2015
Recommend
CEO approval
Business outlook

Pros

TriNet is growing faster than they can keep up. Benefits are good, depending on your location.

Cons

The current philosophy is to sell sell sell, but no plan on how to service clients after they are sold on the product.

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TriNet Response
10y
Thank you for both – your constructive feedback and observations as well as the positive rating. This is exactly the kind of thing we are looking for here on Glassdoor. To address your comment about serving clients: there’s always room for improvement, but please also visit our Intranet and check out the many, many positive things our clients have to say about our service. The growth you mention happens on more than one level. The company is indeed growing rapidly, and we’re doing our best to support and encourage the growth of our colleagues in parallel. With our manager development training roadmap in place, we are confident to strike a balance between fast growth, training and support for colleagues as well as outstanding service to our clients. Thank you again for your feedback.

Explore other reviews about TriNet

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, autonomy, amazing co workers

Cons

Underwriting is a bit tough

3.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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