Could be awesome - Client Services Professional TriNet Employee Review

2.0
Apr 30, 2014
Recommend
CEO approval
Business outlook

Pros

The group benefit plans are low-cost and with many options. The company is growing tremendously and now offers an ESPP plan too. 401-k matching is vested immediately.

Cons

Tremendous amount of politics and favoritism. Lots of in-fighting. Morale is low as many people work long hours for unrealistic deadlines. Management is terrible on communication. Big on vision, no direction on execution. Contributors are confused about goals, in the dark about why they are doing what they've been asked to do.

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TriNet Response
12y
Thank you for taking the time to provide us feedback. We appreciate the honest perspective of current and former employees. We were disappointed to learn of your frustrations with your internal team and any office politics you may have encountered. Please make sure you stay in close contact with your managers so realistic expectations are set about your hours worked and deadlines. If you have witnessed any ethics violation of any kind, we strongly recommend you confidentially report such an incident in accordance with the Business Ethics and Code of Conduct Policy so we can rectify the situation and improve our organization. Thank you for your post and helping us continue to make TriNet a great place to work.

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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