Company fills an important niche but chaotic, unsettling work environment negatively impacts clients and employees - Anonymous employee TriNet Employee Review

3.0
Mar 18, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very dedicated, committed people in a highly entrepreneurial environment. The place is better than what it was a few years ago - so training is better, processes are better, the systems are better, etc. - the company improves itself through experience. There are opportunities for employees to move around the company and pursue other career interests.

Cons

High turnover in people across many different departments including Sales, Service, IT, etc. due to unrealistic work expectations, imbalance between work/life - I have seen people at "every" level of the company stressed out way beyond what is acceptable. Disconnect between different departments (especially at the management level) which has resulted in less than optimal results. A SaaS company which needs better software, systems and technology to lay its hat on.

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TriNet Response
12y
As a current employee, we’d like to thank you for your years of service and genuinely appreciate your feedback. For a company our size, it’s vital that we continue to gather feedback from our employees in an anonymous survey form, which is why we host Great Place to Work. Additionally, the communications team (not HR department) at TriNet has taken it upon themselves to respond to our customers and current (or former) employees on a variety of platforms from Twitter to Glassdoor, because we feel it’s important that comments about our services and work environment are not only heard, but responded to. We realize we have asked a lot of our employees during a period of rapid growth, but we also enhanced our PTO policy within the past year to further encourage employees to take time off. No company is perfect, but we genuinely care and want to do everything we can to continue to improve on the already positive work environment that exists at TriNet. Thank you for taking the time to comment and for the work you do at TriNet.

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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