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Transparent Solutions

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Great opportunities. Great work environment. - Technical Support Specialist Transparent Solutions Employee Review

5.0
May 28, 2019
Recommend
CEO approval
Business outlook

Pros

- Competitive Salaries - Easy going atmosphere and culture that promotes hard work based on self-governance and personal responsibility rather than micro-management and power hungry superiors breathing down your neck - Tons of learning opportunities - Great team of people with plenty of knowledge to offer and an equal amount of respect toward one another - Zero office conflicts - Great benefits package - Incentives towards educational advancement (paid certs/schooling) - Lots of room for growth - One month of vacation to start - Free parking

Cons

- Lots of fires to put out (No different than any other MSP) - Fairly small team between both frontline techs and escalation team, so when an unexpectedly large workload hits, it hits hard - Focusing on one thing isn't always easy, but if you're well trained in time management, you'll be fine.

Explore other reviews about Transparent Solutions

5.0
Feb 18, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible days and nights, 8 hours per day

Cons

no management after hours. Need more dispatchers

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