Uncle Ingersoll sure is making it hard to enjoy working here - Field Service Technician Trane Technologies Employee Review

2.0
May 8, 2018
Recommend
CEO approval
Business outlook

Pros

- Work satisfaction - Lots of autonomy to get the job done - Customer-focused - Treated with respect by local management

Cons

- They're starting to treat technicians like a bunch of temp agency nobodies - Corporate is totally disconnected from the reality of employees in the field - Safety and EHS is out of control - Adding GPS trackers to service trucks - Over-complicating pay with Kronos which doesn't take the irregularities of field service into account - Work-life balance sucks - Recent restructuring has caused serious issues with communication, parts ordering, and scheduling - HSA only, no PPO - Absolutely no loyalty extended to employees regardless of years of service or contributions

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5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

A remote, work from home position. All required equipment was provided such as a laptop, monitor, headset, etc.

Cons

Speed of issued work laptop but

3.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

I had the opportunity to work with some truly great coworkers in the Service Department. There was a strong sense of camaraderie and support among the team. The company also does a nice job hosting events and internal gatherings, which helps build connection across departments. Benefits are decent overall, including a 401(k) and PTO offerings.

Cons

While the benefits package is fair, the medical coverage could be stronger. Leadership at one point felt very supportive and well-run, but after some key departures, the environment shifted. At times, it can feel more like working for a large corporation where employees may not feel as valued on an individual level. There is an emphasis on collaboration, but in practice, accountability can be inconsistent especially when it comes to addressing underperformance, even when concerns are raised.

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Trane Technologies Response
1mo
Thank you for sharing your thoughtful feedback. We take your comments seriously, as maintaining a supportive culture and strong leadership team remains essential to our long-term success.
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