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TouchPoint Support Services

Engaged employer

Touchpoint Support Servicesn - Nutrition Operator/Hostess TouchPoint Support Services Employee Review

3.0
Mar 3, 2016
Recommend
CEO approval
Business outlook

Pros

Forward Thinking. Touchpoint is in the process of implementing a program which goes far beyond any support service of the past. I am proud to be a part of this progressive support program which reaches out categorically to accommodate people in need. And although we are in the beginning stages, I see it working. Benefits. The benefits are very good. Health insurance, life insurance, disability, 401K, company contribution and more.

Cons

Hourly wage. I have a degree in Health Education which is directly related to my work and also 5+ years experience. I'm earning only $11.40/hr. and overtime is prohibited. Management. The management team is new and inexperienced, especially when it comes to the respect due to their employees. As much as I love my work, I dread contact with any of the three managers because they have nothing positive to say about my work.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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