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TouchPoint Support Services

Engaged employer

Decent place to work for a particular type - Prep/Line Cook TouchPoint Support Services Employee Review

3.0
Feb 3, 2025
Recommend
CEO approval
Business outlook

Pros

Free Food Extremely social setting Really friendly environment

Cons

Quality control matters - especially at a hospital Competitive Coworkers (not pay wise, just personality-wise) Rules and directions will change every 2 or so days, and instructions will not be linear - from cooks or management For Line Positions, it will be tense and fast-paced - you're pretty much working your entire shift (apart from breaks) You're placed where you're needed - especially for those that frequently call off (except for salad side)

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TouchPoint Support Services Response
1y
Thank you for your feedback! We recognize the fast-paced nature of the line cook position and are working to improve communication and consistency in instructions. We value transparency and will encourage employees to speak up when needed. As part of our FNS team, your dedication to providing nutritious and delicious meals truly makes a difference. We appreciate your input and commitment.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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