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TouchPoint Support Services

Engaged employer

A good company to work for. - Patient Transporter TouchPoint Support Services Employee Review

4.0
Jul 11, 2024
Recommend
CEO approval
Business outlook

Pros

At the location I was employed at, the staff and management were professional, courteous, and approachable. After my workplace injury, they attempted to keep me employed despite my many limitations. They truly looked out for their employees.

Cons

My position was very hectic and physically demanding. Beyond understanding the demands of working in a medical environment, there were really no drawbacks to this company.

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TouchPoint Support Services Response
1y
Your positive feedback brightens our day! We're grateful to have you on our team at TouchPoint. We are thrilled to hear that you feel valued and supported by staff and managment. It's our mission to foster a culture where every employee can thrive and make a meaningful impact. We appreciate your dedication and contributions to our team.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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