If you are looking to work for a company where you can make a difference, this is it. A wonderful culture where senior leadership truly cares about their employees.
Cons
I gave it a 3-star rating because, unfortunately, it is also a bit disorganized and politics run thick.
TouchPoint Support Services Response
2y
Thank you so much for your kind words and for sharing your positive experience with TouchPoint Support Services! We are thrilled to hear that you feel valued and supported by our senior leadership. It's our mission to foster a culture where every employee can thrive and make a meaningful impact. We appreciate your dedication and contributions to our team.
Explore other reviews about TouchPoint Support Services
After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other.
Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities.
KPIs are a waste of time.