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TouchPoint Support Services

Engaged employer

Sexual harassment - Food Service Worker TouchPoint Support Services Employee Review

1.0
Mar 10, 2024
Recommend
CEO approval
Business outlook

Pros

I sincerely liked my coworkers, besides of the man who assaulted me. They were kind and fun to work with. I have many of their phone numbers and still keep in contact.

Cons

I was sexually harassed by a coworker. I immediately told my supervisor and contacted hr. After the "investigation " I was told he had denied it and there were no witnesses. So he was being brought back, no disciplinary action, no reduction in hours. That i would have to work with him and was basically told that I would have to get over it. I asked that I not work side by side with him and was repeatedly scheduled with him. Then was made to feel I was being a hassle for requesting a change. Then I asked to be moved upstairs, so I wouldn't have to work with him. I was blown off several times before I got one day training upstairs. That was it, I was never scheduled upstairs again. Finally, I was brought into the office and told I couldn't tell my fellow coworkers about the attack because it was defamatory and I would be fired if I continued. I found another job at a different company shortly after. So sad to leave my friends but so glad to leave this company.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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